Thought of the Week - Communication

Theme: Communication

Quote:

“The most important thing in communication is hearing what isn’t said.”

  • Peter Drucker

 

Explanation/Question/Challenge:

In life we all know it is important to make sure we are communicating effectively.  Sometimes things we say can we taken the wrong way, and this could be down to our tone of voice or our body language.  Psychologists suggest that communication is 93% non-verbal and 7% verbal which shows how easy it is for us to miscommunicate.

  • Have you ever said anything and had it taken the wrong way? What happened?
  • Do you think it is more likely to have a text message or a face to face conversation misunderstood? Why?
  • In pairs try to communicate the same sentence many times using different tones in your voice and different body language. What difference does it make to your communication?