Nursery fees

Dear parents/carers,

I am sure many of you are wondering what is happening with Nursery fees in our current situation. The Government has released their guidance regarding the “Closure of educational settings” so we are now able to inform you of the decisions which have been made.

For parents/carers who are considered to be key workers and whose children have attended Nursery this week (from Monday 23 March 2020) normal Terms and Conditions of your Nursery contract will continue to apply.

Sadly, we recognise that many of our children will no longer be able to access childcare at our Nursery until further notice. For parents of these children, our decision is to suspend our usual Terms and Conditions from March 23rd onwards and for the duration of our partial closure. Once we return to full operation, we can confirm the child’s space at nursery is secure and will be provided on the same terms as before. Any changes to sessions you have reserved from next term onwards will still be honoured.

Invoices for parents who pay for their child’s Nursery place (non-funded children or children who attend for any hours above their funded entitlement) will cease from April 1 onwards. This means that you will not need to pay for your child’s nursery place whilst you are unable to access it. However, we do reserve the right to review this on an ongoing basis as guidance unfolds.

As you will have already paid your March invoices, we would like to retain the payment you have made for this week (week beginning 23rd March) and carry it forward as a week’s credit for your first invoice when we return to full operation, meaning your first invoice will have a week’s reduction in cost. If you would, however, like a refund for this week, please contact us to let us know and we will look at the options to do this on return after the Easter holidays.

Summer term contracts have not been issued and an updated contract will be sent to you as soon as we are fully operational again.

I would like to reassure all parents/carers that the school is taking the outbreak of coronavirus seriously, and the health and wellbeing of all our pupils and staff is of paramount importance to us. We are conducting additional risk assessments and implementing additional control measures to ensure pupils’ risk of infection is minimised at all times. We appreciate that the current situation is bound to bring some difficulty and concern. We would like to apologise for any inconvenience this has caused and would like to reassure you that we will be in constant communication to keep you up to date. If you have any questions or concerns please email nursery@cranbrookeducationcampus.org.uk and somebody will get back to you as soon as possible.

We look forward to working alongside you all again, hopefully very soon.

Kind regards,

Julie Simpson